Your team is talking.
Your guests are listening.
Your team's experience shows up in your reviews, your turnover and your bottom line. I help owners lead so it shows up well.
What They Say When You Walk Away
The hospitality leadership playbook — available now.
Order your copy today.
Order the Book
I've been the new hire, the manager and the director.
I know what your team feels.
My first hospitality job was in 1985, serving 15-cent fountain Pepsi from a little kiosk on Main Street in Liverpool, Nova Scotia.
For over 30 years I worked my way from server to director, leading 777 people across 13 restaurants and helping open 27 of them. I had leaders who changed my life, and leaders who never noticed the people doing the work.
That contrast is why SMillerVision exists.
Today, I help hospitality owner-operators build teams people want to work for, through keynotes, workshops and hands-on advisory.
Explore ways to work togetherNew program
The book is the start. The certificate is the practice.
Explore the Leadership CertificateBook a discovery call
A free 20-minute conversation about your team, your guests and what's getting in the way.