Your team is talking. Your guests are listening.
Your team's experience shows up in your reviews, your turnover and your bottom line. I help owners lead so it shows up well.
What They Say When You Walk Away
The new hospitality leadership playbook, out October 18.
Founding Readers get first access before it goes public.
Become a Founding Reader
I've been the new hire, the manager and the director. I know what your team feels.
My first hospitality job was in 1985, serving 15-cent fountain Pepsi from a little kiosk on Main Street in Liverpool, Nova Scotia.
For over 30 years I worked my way from server to director, leading 777 people across 13 restaurants and helping open 27 of them. I had leaders who changed my life, and leaders who never noticed the people doing the work.
That contrast is why SMillerVision exists.
Today, I help hospitality owner-operators build teams people want to work for, through keynotes, workshops and hands-on advisory.
Book a discovery call
A free 20-minute conversation about your team, your guests and what's getting in the way.