Stop the Cycle of Turnover, Burnout, and Breakdown
Vision in Action: Stories of Success
Dwight Robar, Founder, Digital Fusion Inc
Kim Brooks, President and Vice-Chancellor Dalhousie University
Kim Brooks, President and Vice-Chancellor Dalhousie University
I wish to say how much I enjoy and appreciate the opportunity to collaborate with you. Together we have accomplished much and I look forward to seeing where the path ahead leads!
Kim Brooks, President and Vice-Chancellor Dalhousie University
Kim Brooks, President and Vice-Chancellor Dalhousie University
Kim Brooks, President and Vice-Chancellor Dalhousie University
Thank you for joining us at the Dalhousie-Bridgewater Community Roundtable. Your participation was invaluable, and we really appreciate the time and insights you shared with us.
Jessica, Team Member, Snake River Grill
Kim Brooks, President and Vice-Chancellor Dalhousie University
Stephen, Team Member L'Auberge Lake Charles
As one of your former employees, I want to say thank you for being the type of leader that one respects and aspires to be better for. I always felt heard by you.
Stephen, Team Member L'Auberge Lake Charles
Keith Henson, Sr Vice President & General Manager, L'Auberge Lake Charles
Stephen, Team Member L'Auberge Lake Charles
As my career has progressed I've often remembered our conversations back when you were in Ember and I was in JDs. You encouraged me then and allowed me to grow with guidance all those years. Most recently, when I gave notice of all times, the teaching continued. Thank you so much for your mentorship & guidance through the years! Thank you for your graciousness about my departure! Thank you for everything.
Kelly, Team Member, L'Auberge Lake Charles
Keith Henson, Sr Vice President & General Manager, L'Auberge Lake Charles
Keith Henson, Sr Vice President & General Manager, L'Auberge Lake Charles
Words cannot describe how saddened I am that I will not see your beautiful face all over property anymore, but I know that God has bigger & better plans for you! I know that you will be incredibly successful at whatever you do, wherever the wind takes you! Thank you for all of your help, advice & opportunities that you have give both of us. Neither of us would be as advanced in our careers if it hadn't been for you. I always have & I always will admire you & look to you for advice if you're ok with that. Best of Luck to you & Thank you again for everything.
Keith Henson, Sr Vice President & General Manager, L'Auberge Lake Charles
Keith Henson, Sr Vice President & General Manager, L'Auberge Lake Charles
Keith Henson, Sr Vice President & General Manager, L'Auberge Lake Charles
You showed exceptional leadership this past week for the PNK Summit. I always appreciate your calm demeanour and "can-do" attitude. You are making a significant impact on this company. Thank you.
Jeff DiVito, Vice President of Food & Beverage, L'Auberge Lake Charles
Jeff DiVito, Vice President of Food & Beverage, L'Auberge Lake Charles
Jeff DiVito, Vice President of Food & Beverage, L'Auberge Lake Charles
Your contributions have been an integral part of the department's success. Your areas of responsibility have improved in every aspect including but not limited to guest satisfaction, team member relations, cash sales growth and profitability. You hav eagerly promoted the concept "one team, one success" which has transformed our operation into a fully collaborative unit.
Jeff DiVito, Vice President of Food & Beverage, L'Auberge Lake Charles
Jeff DiVito, Vice President of Food & Beverage, L'Auberge Lake Charles
Jeff DiVito, Vice President of Food & Beverage, L'Auberge Lake Charles
You do a great job of being accessible to our team members. You are highly visible through the course of any given day, providing feedback, guidance and encouragement. You actively promote a collaborative work environment within and outside of the department. The team members trust you. You offer solid answers and are unbiased.
Jeff DiVito, Vice President of Food & Beverage, L'Auberge Lake Charles
Jeff DiVito, Vice President of Food & Beverage, L'Auberge Lake Charles
Jeff DiVito, Vice President of Food & Beverage, L'Auberge Lake Charles
Core Value: Excellence: Every action no matter how small must pass the best test,
You hold yourself more accountable than anyone else could. Your attention to the details of anything you're involved in is second to none. You should and can expect the same from anyone of your reports. You set the pace and determine the level.
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It’s Not Your People.
If you’re constantly hiring, training, and losing employees…it’s not you.
But it might be your leadership style.
Turnover isn’t just frustrating, it’s exhausting.
And while it’s easy to blame a tough labour market,
I’ve worked with enough service based businesses to know the truth:
👉 People don’t leave jobs.
👉 They leave burnout.
👉 They leave chaos.
👉 They leave leadership that doesn’t see them.
The good news? That means it’s fixable.
When people stay, your reputation rises, and your business gets momentum.
It’s called Keep Factor™: The Leadership Shift That Makes Great People Stay.