Now it’s time to lead differently.
I’m Stephanie, your Hospitality Hero.
With over 30 years in the industry, I’ve worked the floor, led the teams, and managed the chaos.
I created SMillerVision to equip service-driven leaders with the mentorship, strategy, and real-world tools they wish they had before things started slipping through the cracks.
I don’t teach fluff or theory.
I teach transformation.
➡️ Retain top talent with leadership they trust.
➡️ Deliver guest experiences that spark loyalty and reviews.
➡️ Build systems that grow profit without breaking your people.
Whether it’s my signature courses, private intensives, or done-with-you team coaching, everything I offer is designed to help you lead with confidence, clarity, and heart.
Because when your team feels seen, supported, and safe—
your business becomes unstoppable.
Welcome to the SMillerVision way:
Where employee experience becomes your biggest competitive advantage.
Let’s talk about what’s really going on behind the turnover, the stress, and the inconsistency—so we can start turning it around.
In one powerful call, we’ll pinpoint the gaps, uncover the opportunities, and map out your next best moves.
💬 Book your free Discovery Call and let’s build the kind of workplace people never want to leave.
This is your first step toward leading with impact—and finally getting the support you need to thrive.
Quick tips, guiding you through challenges.
Open forum, immediate feedback on pressing issues.
Deep dives into service excellence and leadership
Elevating guest experiences from their viewpoint.
Resources to overcome staffing hurdles.
Going further faster together.
Connection is key.
Open today | 09:00 a.m. – 05:00 p.m. |
Your business can’t afford to keep running in survival mode.
High turnover, disengaged teams, and inconsistent service aren’t just frustrating, they’re costing you time, money, and your reputation.
Employees don’t leave jobs. They leave bad leadership, poor culture, and burnout.
Creating an environment where employees want to stay and thrive.
Introducing
"Lead, Inspire, Retain: The Leader’s Path to Employee Experience"
*Reduce turnover
*Build a team
*Turn great service into your competitive advantage
Fix the root issue and watch everything else fall into place.
Ready to retain your employees?