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Speaking Topics

Your Hospitality Hero | Leadership Mentor | People-First Strategist

🟡 The Power of Micro-Moments: Small Actions, Big Impact

How tiny, intentional acts from leaders can radically improve retention, morale, and service outcomes, especially in people-powered businesses.

🔵 HirePower™: How to Attract (and Keep) the Right People

A bold reframe of hiring and retention, rooted in hospitality principles, human-first leadership, and creating a workplace people don’t want to leave.

🟣 Would You Want to Work for You?

A mirror-holding session that challenges leaders to examine the culture they’re creating and gives actionable strategies to make it one worth staying in.

🟠 Lead Like You Mean It: Hospitality Lessons for Every Industry

Drawing from 30+ years of frontline and executive hospitality leadership, this talk unpacks how to lead with grace, standards, and bold clarity in any business.

🟢 The Keep Factor™: Why Leadership is the Missing Piece in Your Retention

Most businesses don’t have a people problem,  they have a leadership problem. This keynote uncovers the core behaviors that drive people to stay.

🔴 Human First, Strategy Always: A New Blueprint for Experience

Blending intuition with strategy, this session equips leaders to build cultures where people thrive — and where business success becomes a natural result.

⚪ Every Complaint is a Gift: Listening Like a Leader

Blending intuition with strategy, this session equips leaders to build cultures where people thrive — and where business success becomes a natural result.

🟤 From Service Provider to Trusted Brand: elevate every touch point

Blending intuition with strategy, this session equips leaders to build cultures where people thrive — and where business success becomes a natural result.

⚫ The New Face of Leadership: Coaching Skills for Modern Managers

Your team doesn’t need another boss. They need a coach, a guide, and someone who sees them. This session gives managers the tools to show up that way.


Courses and Resources

Tools for Human-First Leadership & Service Excellence

🟡 HirePower™

LIVE & On-Demand Course
Transform how you attract, hire, and keep the right people,  without exhausting your best ones.

🟣 The Keep Factor™

Live Session | Badge-Eligible
Retention starts with recognition.

🔵 Coach with Confidence: The 5-Minute Mentor Method™

Toolkit + Mini-Course
Support your team in real time, without hour-long meetings or formal reviews.

🟢 Turn Moments Into Loyalty™

Self-Paced Masterclass
Make every interaction a retention strategy.

🧭 Would You Want to Work Here?

Audit + Action Plan Workbook
A no-fluff culture audit for owners and managers.

🔥 The Service Circle

Ongoing Group Mentorship Program
A safe, powerful space for hospitality and service-based leaders to grow, connect, and rise together.

🗂 Digital Downloads & Leadership Tools

Resource Library (Coming Soon)

Quick-access templates, checklists, roleplay scripts, and playbooks designed to support real-world leadership challenges.
Built for restaurant managers, short-term rental hosts, retail leaders, and beyond.

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